Shipping & Returns
Shipping Policy
At Dragon Baskets, we take pride in providing a seamless delivery experience for our customers. We offer free shipping within Canada on all orders above $99. For orders below $99, a flat shipping fee of $10 applies. We pack our gift boxes with great care to ensure they arrive in pristine condition.
Our goal is to process orders efficiently for fast delivery. Gifts are immediately prepared after orders are placed and therefore cannot be changed or cancelled within 24 hours of the order.
Return & Exchange Policy
Due to health and safety regulations, we are unable to exchange or accept returns on food products. Non-perishable items, may be exchanged at our head office. Exchanges are valid for 30 days from the order date and are subject to a 20% restocking fee. Please note that refunds may only be issued to the purchaser and incurred shipping charges are not refundable.
Please contact us for more information at contact@dragonbaskets.com.